NOTICE OF NONDISCRIMINATION

BrightSpring Health Services (BrightSpring) and its affiliated companies (Amerita Specialty Infusion Services) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (as interpreted under applicable law). BrightSpring does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.

BrightSpring:

  • Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats).
  • Provides free language assistance services to people whose primary language is not English, which may include:
    • Qualified interpreters
    • Information written in other languages

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact your local agency/pharmacy or the Section 1557 Coordinator at the contact information below.

If you believe that BrightSpring has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Section 1557 Coordinator

Rachael Kurzer Givens, Chief Compliance Officer
BrightSpring Health Services
805 N. Whittington Parkway
Louisville, KY 40222
Compliance Action Line: 866-293-3863
[email protected]

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Compliance Department is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Notices of Availability of Language Assistance Services and Auxiliary Aids

ATTENTION: If you speak any of the languages below, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Call 1-877-418-4114 or speak to your provider.

Albanian  shqiptare

Vëmendje: Nëse flisni shqip, ju vihen në dispozicion pa pagesë shërbimet e asistencës gjuhësore. Gjithashtu, do t’ju vihen në dispozicion pa pagesë mjetet dhe shërbimet e nevojshme ndihmëse për të ofruar informacion në formate të aksesueshme. Telefononi në numrin 1-866-973-7421 ose flisni me ofruesin tuaj.

Arabic العربية

تنبيه: إذا كنت تتحدث اللغة العربية، فستتوفر لك خدمات المساعدة اللغوية المجانية. كما تتوفر وسائل مساعدة وخدمات مناسبة لتوفير المعلومات بتنسيقات يمكن الوصول إليها مجانًا. اتصل على الرقم
أو تحدث إلى 2997-509-866-1  مقدم الخدمة”.

Armenian  հայկ

Ուշադրություն. Եթե դուք հայերեն եք խոսում, ձեզ համար հասանելի են լեզվական անվճար օգնության ծառայություններ: Հասանելի են նաև տեղեկատվությունը մատչելի ձևաչափերով տրամադրելու համար համապատասխան անվճար օժանդակ միջոցներ ու ծառայություններ: Զանգահարեք 1-866-641-6535 կամ դիմեք ձեր բուժծառայություն մատոցողին:

Bengali  বাংলা

দৃষ্টি আকর্ষণ: আপনি যদি বাংলায় কথা বলেন, তাহলে আপনার জন্য বিনামূল্যে ভাষা সহায়তা পরিষেবা পাওয়া যায়। অ্যাক্সেসযোগ্য ফরম্যাটে তথ্য প্রদান করার জন্য উপযুক্ত সহায়ক উপকরণ এবং পরিষেবাগুলিও বিনামূল্যে পাওয়া যায়। 1-866-580-4553 নম্বরে কল করুন অথবা আপনার পরিষেবা প্রদানকারীর সাথে কথা বলুন।

Cantonese  廣州話

注意：如果你講廣東話，我哋可以為你提供免費嘅語言協助服務。我哋亦可以免費提供適當嘅輔助工具及服務，以確保資訊能夠以無障礙格式傳遞。請致電 1-866-408-1223 或與你嘅服務提供者進行溝通。

Farsi  Farsi

توجه: اگر به زبان فارسی صحبت می‌کنید، خدمات رایگان کمک زبانی برای شما در دسترس است. همچنین، خدمات و ابزار کمکی مناسب برای ارائه اطلاعات در قالب‌های قابل استفاده، بدون هیچ هزینه‌ای در دسترس هستند. با شماره

7706-540-866-1 تماس بگیرید یا با ارائه‌دهنده خدمات خود صحبت کنید.

Greek  ελληνικά

Προσοχή: Εάν μιλάτε ελληνικά, διατίθενται δωρεάν υπηρεσίες γλωσσικής υποστήριξης. Διατίθενται επίσης δωρεάν κατάλληλα βοηθήματα και κατάλληλες υπηρεσίες για την παροχή πληροφοριών σε προσβάσιμη μορφή. Καλέστε στο 1-866-430-4782 ή μιλήστε με τον πάροχό σας.

Gujarati  ગુજરાતી

ધ્યાન આપો: જો તમે ગુજરાતી બોલતા હો, તો તમને મફત ભાષા સહાય સેવાઓ ઉપલબ્ધ છે. સુલભ ફોર્મેટમાં માહિતી પૂરી પાડવા માટે યોગ્ય સહાયક સહાયક સહાયકો અને સેવાઓ પણ વિના મૂલ્યે ઉપલબ્ધ છે. 1-866-645-4841 પર કૉલ કરો અથવા તમારા પ્રદાતા સાથે વાત કરો.

Haitian Creole   Kreyòl ayisyen

Atansyon: Si ou pale kreyòl ayisyen, genyen sèvis asistans lengwistik ki disponib pou ou. Èd konplemantè ak sèvis ki apwopriye pou founi enfòmasyon nan fòma ki aksesib disponib tou gratis ti cheri. Rele 1-866-591-6889 oswa pale ansanm avèk founisè ou an.

Japanese  日本語

注意：日本語が話せる方であれば、無料の言語支援サービスをご利用いただけます。アクセスできる形式で情報を提供するための適切な補助補助およびサービスも無料でご利用いただけます。1-866-986-6110 にお電話いただくか、プロバイダーにご相談ください。

Korean  한국인

주의: 한국어를 사용하시는 분들은 무료 언어 지원 서비스를 이용하실 수 있습니다. 접근 가능한 형식으로 정보를 제공하기 위한 적절한 보조 도구 및 서비스도 무료로 제공됩니다.
1-866-944-0766 로 전화하시거나 담당 제공자에게 문의하십시오.

Mandarin 普通话

注意：如果您说中文，我们可为您提供免费的语言协助服务。我们还免费提供适当的辅助工具和服务，方便您获取信息。请致电 1-866-839-8261 或与您的服务提供者交谈。

Polish  Polski

Uwaga: Jeśli mówisz po polsku, możesz skorzystać z bezpłatnych usług pomocy językowej. Odpowiednie pomoce i usługi pomocnicze zapewniające dostęp do informacji w przystępnych formatach są również dostępne bezpłatnie. Zadzwoń pod numer 1-866-945-2075 lub porozmawiaj ze swoim dostawcą.

Portugues  Português

Atenção: Se você fala português, serviços gratuitos de assistência linguística estão disponíveis para você. Auxílios e serviços auxiliares apropriados para fornecer informações em formatos acessíveis também estão disponíveis gratuitamente. Ligue para 1-866-965-3723 ou fale com seu provedor.

Russian  РУССКИЙ

Внимание: если вы говорите по-русски, для вас доступны бесплатные услуги языковой поддержки. Соответствующие вспомогательные средства и услуги для предоставления информации в доступных форматах также доступны бесплатно. Позвоните по номеру 1-866-985-3691 или обратитесь к своему поставщику услуг.

Spanish  Español

Atención: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Además, se ofrecen gratuitamente ayudas y servicios auxiliares adecuados para proporcionar información en formatos accesibles. Llame al 1-866-993-8203 o comuníquese con su proveedor.

Swahili  kiswahili

Kumbuka: Ikiwa unazungumza Kiswahili, utapata huduma za ukalimani na tafsiri bila kulipia. Huduma na vifaa vya kusaidia kusikia vinavyofaa ili kupata habari kwa miundo rahisi vinapatikana pia bila kulipia. Pigia simu kwa nambari 1-866-335-7671 au uzungumze na mtoa huduma wako.

Tagalog

Paalala: Kung nagsasalita ka ng Tagalog, magagamit mo ang mga libreng serbisyo ng tulong sa wika. Magagamit din nang libre ang mga naaangkop na karagdagang tulong at serbisyo para magbigay ng impormasyon sa mga naa-access na format. Tumawag sa 1-866-645-8057 o makipag-usap sa iyong provider.

Ukranian  українська

Увага! Якщо ви розмовляєте українською мовою, вам доступні безкоштовні послуги мовної допомоги. Відповідні допоміжні засоби й послуги для надання інформації в доступних форматах також доступні безкоштовно. Зателефонуйте за номером 1-866-547-3078 або зверніться до свого постачальника послуг.

Vietnamese  Việt

Chú ý: Nếu bạn nói tiếng Việt, chúng tôi cung cấp các dịch vụ hỗ trợ ngôn ngữ miễn phí cho bạn. Chúng tôi cũng cung cấp miễn phí các dịch vụ và phương thức hỗ trợ phù hợp bằng định dạng dễ tiếp cận. Hãy gọi 1-866-605-4012 hoặc trao đổi với nhà cung cấp của bạn.

Tracy James

Tracy James
Vice President, Marketing

Tracy James is a results-oriented and data-driven marketing professional who is responsible for the development of robust marketing strategies to drive positive script growth, increase patient engagement, and expand our digital marketing presence.


Tracy has over 20 years of strategic marketing, branding & product positioning knowledge within the pharmacy, healthcare, retail, and consumer packaged goods industries.


Tracy has also held agency roles working on brands such as Rite Aid, General Nutrition Centers, and GlaxoSmithKline, and most recently, led marketing efforts for Giant Eagle Pharmacy.


Tracy holds a Bachelor of Science in Business Administration with a concentration in Marketing and Management from Slippery Rock University in Pennsylvania.

Ryan Fluharty

Ryan Fluharty
Vice President, Enterprise Optimization

Ryan Fluharty is responsible for driving transformation and optimization within the Amerita Revenue Cycle function. This includes full ownership of Billing, Cash Applications, 3rd Party Payer and Patient Collections, Audits, Training, Quality, and Data Enablement.


Ryan joined Amerita with more than 10 years of operations, technology, and analytics leadership experience. He comes with a track record of driving transformation across multiple disciplines, resulting in multi-million dollar cost savings along with multi-million dollar revenue growth.


He has served in multiple senior level roles leading client services, vendor management, call center and pharmacy operations, workforce management, technology enablement, sales enablement, and reporting & analytics with RxCrossroads, McKesson, and A Place For Mom.


Ryan holds a Bachelor of Business Administration, with a focus on Healthcare and is a Lean Six Sigma Green Belt.

Ariel Zlicha

Ariel Zlicha, PharmD, CSP
Vice President of Operations

Ariel Zlicha joins the Executive Team at Amerita as Vice President of Pharmacy Operations, where he will be responsible for the overall operations of Amerita’s 34 pharmacy locations.

Prior to stepping into this role, Ariel served as Director of Pharmacy Operations for Amerita. In this role he was responsible for the overall operational leadership of the nursing teams with a focus on standardizing processes and improving productivity, while maintaining a high level of patient care. Before coming to Amerita, Ariel held director level roles in various pharmacy practice settings including retail, hospice, and oncology. He brings over 12 years of pharmacy experience with a focus on operational optimization.

Ariel holds a Bachelor of Science in Chemistry from Stony Brook University and a Doctor of Pharmacy (PharmD) from Nova Southeastern University. Ariel is board certified in specialty pharmacy (CSP) and is licensed to practice pharmacy in over 30 states.

Richard Gentleman
Senior Vice President of Payor Relations

Rich Gentleman has extensive experience in healthcare leadership. With over 30 years of experience, he has led national contracting teams and developed strategic partnerships with payors to enhance patient access to high-quality care at companies such as Aetna.

Known for his thought-provoking insights and goal-driven mindset, Rich excels at breaking down silos and aligning stakeholders to achieve shared objectives. He is adept at balancing competing priorities while advocating for patients, providers, and partners. His ability to ask impactful questions sparks innovation and propels operational progress, earning him respect from colleagues and industry peers. Rich’s leadership strengthens Amerita’s payor relationships, ensuring sustainable growth and enhanced patient outcomes. His energetic leadership, strategic vision, and commitment to excellence makes him a cornerstone of Amerita’s Executive Team and has expanded Amerita’s national scope with payors as a trusted industry home infusion leader.

As a graduate of the University of Scranton with a master’s in health administration, Rich combines academic rigor with deep industry expertise to navigate the evolving healthcare landscape.

Steven Abbate
Steven Abbate
Senior Vice President, Sales

Steven has over 30 years of infusion and specialty pharmacy experience and is responsible for leading the hospital and physician sales team. His leadership highlights include results-driven revenue growth year-over-year, along with operational and employee development.

He joined the team in 2022 after serving as Senior VP of Growth at Amedisys Home Health and Hospice. Steven also spent more than 17 years at CVS Health Coram where he began as the Vice President of Sales in the Southeast Region and worked his way to become the Vice President of Sales.

Steven holds a B.S. in Business/Marketing from Florida State University, Tallahassee, Florida.
Alex Katen
Alex Katen
Chief Financial Officer

Alex Katen has been in the pharmacy industry for over 21 years and brings extensive finance, accounting, payor contracting, procurement, inventory management, and revenue cycle management experience to Amerita.

He has served as the Chief Financial Officer for AllianceRx Walgreens Pharmacy, a specialty and home delivery pharmacy wholly owned by Walgreens, where he was responsible for all finance, accounting, inventory management, and revenue cycle management functions with demonstrated success in value optimization and continuous improvement. He has also held various Finance roles, including VP of Finance, with Walgreens, Liberty Medical Supply Pharmacy, Akamai Technologies, and First Union Securities.

Alex successfully passed the Certified Public Accounting examination and in 1999 was awarded his CPA license in Florida. He earned a Master of Science in Accountancy from Wake Forest University and a Bachelor of Science in Business Administration from the University of North Carolina.