NOTICE OF NONDISCRIMINATION

BrightSpring Health Services (BrightSpring) and its affiliated companies (Amerita Specialty Infusion Services) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (as interpreted under applicable law). BrightSpring does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.

BrightSpring:

  • Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats).
  • Provides free language assistance services to people whose primary language is not English, which may include:
    • Qualified interpreters
    • Information written in other languages

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact your local agency/pharmacy or the Section 1557 Coordinator at the contact information below.

If you believe that BrightSpring has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Section 1557 Coordinator

Rachael Kurzer Givens, Chief Compliance Officer
BrightSpring Health Services
805 N. Whittington Parkway
Louisville, KY 40222
Compliance Action Line: 866-293-3863
[email protected]

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Compliance Department is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

ATTENTION: If you speak any of the languages below, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Call 1-866-874-3972, 706455 or speak to your provider.

Amharic አማርኛ

ማሳሰቢያ፦ አማርኛ የሚናገሩ ከሆነ፣ የቋንቋ ድጋፍ አገልግሎት በነፃ ይቀርብልዎታል። መረጃን በተደራሽ ቅርጸት ለማቅረብ ተገቢ የሆኑ ተጨማሪ እገዛዎች እና አገልግሎቶች እንዲሁ በነፃ ይገኛሉ። በስልክ ቁጥር 1-866-965-8984, 52533 أو ይደውሉ ወይም አገልግሎት አቅራቢዎን ያናግሩ።”

Arabic العربية

تنبيه: إذا كنت تتحدث اللغة العربية، فستتوفر لك خدمات المساعدة اللغوية المجانية. كما تتوفر وسائل مساعدة وخدمات مناسبة لتوفير المعلومات بتنسيقات يمكن الوصول إليها مجانًا. اتصل على الرقم

أو تحدث إلى 1-866-509-2997, 52534  مقدم الخدمة”.

Chinese 中文

注意：如果您說[中文]，我們可以為您提供免費語言協助服務。也可以免費提供適當的輔助工具與服務，以無障礙格式提供資訊。請致電 1-866-928-2016, 52535 或與您的提供者討論。

French  Français

ATTENTION : Si vous parlez Français, des services d’assistance linguistique gratuits sont à votre disposition. Des aides et services auxiliaires appropriés pour fournir des informations dans des formats accessibles sont également disponibles gratuitement. Appelez le 1-866-644-4161, 52536 ou parlez à votre fournisseur.

German  Deutsch

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlose Sprachassistenzdienste zur Verfügung. Entsprechende Hilfsmittel und Dienste zur Bereitstellung von Informationen in barrierefreien Formaten stehen ebenfalls kostenlos zur Verfügung. Rufen Sie 1-866-756-6412, 52537 an oder sprechen Sie mit Ihrem Provider.“

Gujarti  ગુજરાતી

ધ્યાન આપો: જો તમે ગુજરાતી બોલતા હો તો મફત ભાષાકીય સહાયતા સેવાઓ તમારા માટે ઉપલબ્ધ છે. યોગ્ય ઑક્ઝિલરી સહાય અને ઍક્સેસિબલ ફૉર્મેટમાં માહિતી પૂરી પાડવા માટેની સેવાઓ પણ વિના મૂલ્યે ઉપલબ્ધ છે. 1-866-645-4841, 52538 પર કૉલ કરો અથવા તમારા પ્રદાતા સાથે વાત કરો.”

Hindi  हिंदी

ध्यान दें: यदि आप हिंदी बोलते हैं, तो आपके लिए निःशुल्क भाषा सहायता सेवाएं उपलब्ध होती हैं। सुलभ प्रारूपों में जानकारी प्रदान करने के लिए उपयुक्त सहायक साधन और सेवाएँ भी निःशुल्क उपलब्ध हैं।
1-866-621-3748, 52539 पर कॉल करें या अपने प्रदाता से बात करें।”

Italian  Italiano

ATTENZIONE: se parli Italiano, sono disponibili servizi di assistenza linguistica gratuiti. Sono inoltre disponibili gratuitamente ausili e servizi ausiliari adeguati per fornire informazioni in formati accessibili. Chiama l’ 1-866-748-8412, 52540 o parla con il tuo fornitore.”

Japanese  日本語

注：日本語を話される場合、無料の言語支援サービスをご利用いただけます。アクセシブル（誰もが利用できるよう配慮された）な形式で情報を提供するための適切な補助支援やサービスも無料でご利用いただけます。1-866-986-6110, 52541 までお電話ください。または、ご利用の事業者にご相談ください。

Korean  한국어

주의: [한국어]를 사용하시는 경우 무료 언어 지원 서비스를 이용하실 수 있습니다. 이용 가능한 형식으로 정보를 제공하는 적절한 보조 기구 및 서비스도 무료로 제공됩니다. 1-866-944-0766, 52542 번으로 전화하거나 서비스 제공업체에 문의하십시오.”

Laotian  ລາວ

ເຊີນຊາບ: ຖ້າທ່ານເວົ້າພາສາ ລາວ, ຈະມີບໍລິການຊ່ວຍດ້ານພາສາແບບບໍ່ເສຍຄ່າໃຫ້ທ່ານ.  ມີເຄື່ອງຊ່ວຍ ແລະ ການບໍລິການແບບບໍ່ເສຍຄ່າທີ່ເໝາະສົມເພື່ອໃຫ້ຂໍ້ມູນໃນຮູບແບບທີ່ສາມາດເຂົ້າເຖິງໄດ້. ໂທຫາເບີ 1-866-759-6095, 52543 ຫຼື ລົມກັບຜູ້ໃຫ້ບໍລິການຂອງທ່ານ.

Nepali  नेपाली

सावधान: यदि तपाईं नेपाली भाषा बोल्नुहुन्छ भने तपाईंका लागि नि:शुल्क भाषिक सहायता सेवाहरू उपलब्ध छन्। पहुँचयोग्य ढाँचाहरूमा जानकारी प्रदान गर्न उपयुक्त सहायता र सेवाहरू पनि निःशुल्क उपलब्ध छन्। 
1-866-965-9177, 52544 मा फोन गर्नुहोस् वा आफ्नो प्रदायकसँग कुरा गर्नुहोस्।

Polish  POLSKI

UWAGA: Osoby mówiące po polsku mogą skorzystać z bezpłatnej pomocy językowej. Dodatkowe pomoce i usługi zapewniające informacje w dostępnych formatach są również dostępne bezpłatnie. Zadzwoń pod numer 1-866-945-2075, 52545 lub porozmawiaj ze swoim dostawcą”.

Portugues  Português

ATENÇÃO: Se você fala [inserir idioma], serviços gratuitos de assistência linguística estão disponíveis para você. Auxílios e serviços auxiliares apropriados para fornecer informações em formatos acessíveis também estão disponíveis gratuitamente. Ligue para 1-866-965-3723, 52546 ou fale com seu provedor.

Russian  РУССКИЙ

ВНИМАНИЕ: Если вы говорите на русский, вам доступны бесплатные услуги языковой поддержки. Соответствующие вспомогательные средства и услуги по предоставлению информации в доступных форматах также предоставляются бесплатно. Позвоните по телефону 1-866-985-3691, 52547 или обратитесь к своему поставщику услуг.

Spanish  Español

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. También están disponibles de forma gratuita ayuda y servicios auxiliares apropiados para proporcionar información en formatos accesibles. Llame al 1-866-993-8203, 52548 o hable con su proveedor.

Tagalog  Tagalog

หมายเหตุ: หากคุณใช้ภาษา ไทย เรามีบริการความช่วยเหลือด้านภาษาฟรี  นอกจากนี้ ยังมีเครื่องมือและบริการช่วยเหลือเพื่อให้ข้อมูลในรูปแบบที่เข้าถึงได้โดยไม่เสียค่าใช้จ่าย โปรดโทรติดต่อ
1-866-645-8057, 52549 หรือปรึกษาผู้ให้บริการของคุณ

Thai  ไทย

หมายเหตุ: หากคุณใช้ภาษา ไทย เรามีบริการความช่วยเหลือด้านภาษาฟรี  นอกจากนี้ ยังมีเครื่องมือและบริการช่วยเหลือเพื่อให้ข้อมูลในรูปแบบที่เข้าถึงได้โดยไม่เสียค่าใช้จ่าย โปรดโทรติดต่อ 
1-866-608-4991, 52550 หรือปรึกษาผู้ให้บริการของคุณ

Urdu  اردو

توجہ دیں: اگر آپ اردو بولتے ہیں، تو آپ کے لیے زبان کی مفت مدد کی خدمات دستیاب ہیں۔ قابل رسائی فارمیٹس میں معلومات فراہم کرنے کے لیے مناسب معاون امداد اور خدمات بھی مفت دستیاب ہیں۔

پر کال کریں. 1-866-846-7918, 52551  یا اپنے فراہم کنندہ سے بات کریں۔-

Vietnamese  Việt

LƯU Ý: Nếu bạn nói tiếng Việt, chúng tôi cung cấp miễn phí các dịch vụ hỗ trợ ngôn ngữ. Các hỗ trợ dịch vụ phù hợp để cung cấp thông tin theo các định dạng dễ tiếp cận cũng được cung cấp miễn phí. Vui lòng gọi theo số 1-866-605-4012, 52552  hoặc trao đổi với người cung cấp dịch vụ của bạn.

Tracy James

Tracy James
Vice President, Marketing

Tracy James is a results-oriented and data-driven marketing professional who is responsible for the development of robust marketing strategies to drive positive script growth, increase patient engagement, and expand our digital marketing presence.


Tracy has over 20 years of strategic marketing, branding & product positioning knowledge within the pharmacy, healthcare, retail, and consumer packaged goods industries.


Tracy has also held agency roles working on brands such as Rite Aid, General Nutrition Centers, and GlaxoSmithKline, and most recently, led marketing efforts for Giant Eagle Pharmacy.


Tracy holds a Bachelor of Science in Business Administration with a concentration in Marketing and Management from Slippery Rock University in Pennsylvania.

Ryan Fluharty

Ryan Fluharty
Vice President, Enterprise Optimization

Ryan Fluharty is responsible for driving transformation and optimization within the Amerita Revenue Cycle function. This includes full ownership of Billing, Cash Applications, 3rd Party Payer and Patient Collections, Audits, Training, Quality, and Data Enablement.


Ryan joined Amerita with more than 10 years of operations, technology, and analytics leadership experience. He comes with a track record of driving transformation across multiple disciplines, resulting in multi-million dollar cost savings along with multi-million dollar revenue growth.


He has served in multiple senior level roles leading client services, vendor management, call center and pharmacy operations, workforce management, technology enablement, sales enablement, and reporting & analytics with RxCrossroads, McKesson, and A Place For Mom.


Ryan holds a Bachelor of Business Administration, with a focus on Healthcare and is a Lean Six Sigma Green Belt.

Ariel Zlicha

Ariel Zlicha, PharmD, CSP
Vice President of Operations

Ariel Zlicha joins the Executive Team at Amerita as Vice President of Pharmacy Operations, where he will be responsible for the overall operations of Amerita’s 34 pharmacy locations.

Prior to stepping into this role, Ariel served as Director of Pharmacy Operations for Amerita. In this role he was responsible for the overall operational leadership of the nursing teams with a focus on standardizing processes and improving productivity, while maintaining a high level of patient care. Before coming to Amerita, Ariel held director level roles in various pharmacy practice settings including retail, hospice, and oncology. He brings over 12 years of pharmacy experience with a focus on operational optimization.

Ariel holds a Bachelor of Science in Chemistry from Stony Brook University and a Doctor of Pharmacy (PharmD) from Nova Southeastern University. Ariel is board certified in specialty pharmacy (CSP) and is licensed to practice pharmacy in over 30 states.

Julie Owen

Julie Owen
PharmD, CSP, BCOP
Senior Vice President of Operations

Julie Owen joins the Executive Team at Amerita as Senior Vice President of Operations, where she is a responsible for the overall Leadership of the Operations department.

As a seasoned results-driven healthcare professional with over 15 years of pharmacy management experience, Julie has served in a variety of progressively senior roles Operations leadership roles within the BrightSpring Health brands. Her experience includes Pharmacist, Pharmacy Director, Senior Director, and Vice President Pharmacy Operations while at PharMerica, Onco360 and Amerita.

She holds a Bachelor of Arts in Mathematics, a Bachelor of Science in Microbiology with a minor in Chemistry from Louisiana State University and received her Pharmacy Doctorate (PharmD) from the University of Kentucky. Her post-graduate distinctions include a Board-Certification in Oncology Pharmacy (BCOP), a Certification in Specialty Pharmacy (CSP), and multi-state licensure in over 25 states.

Julie strives to ensure Amerita’s overall success in fulfilling its Mission, Vision and Values through her passion and effective leadership.

Steven Abbate
Steven Abbate
Senior Vice President, Sales

Steven has over 30 years of infusion and specialty pharmacy experience and is responsible for leading the hospital and physician sales team. His leadership highlights include results-driven revenue growth year-over-year, along with operational and employee development.

He joined the team in 2022 after serving as Senior VP of Growth at Amedisys Home Health and Hospice. Steven also spent more than 17 years at CVS Health Coram where he began as the Vice President of Sales in the Southeast Region and worked his way to become the Vice President of Sales.

Steven holds a B.S. in Business/Marketing from Florida State University, Tallahassee, Florida.
Alex Katen
Alex Katen
Chief Financial Officer

Alex Katen has been in the pharmacy industry for over 21 years and brings extensive finance, accounting, payor contracting, procurement, inventory management, and revenue cycle management experience to Amerita.

He has served as the Chief Financial Officer for AllianceRx Walgreens Pharmacy, a specialty and home delivery pharmacy wholly owned by Walgreens, where he was responsible for all finance, accounting, inventory management, and revenue cycle management functions with demonstrated success in value optimization and continuous improvement. He has also held various Finance roles, including VP of Finance, with Walgreens, Liberty Medical Supply Pharmacy, Akamai Technologies, and First Union Securities.

Alex successfully passed the Certified Public Accounting examination and in 1999 was awarded his CPA license in Florida. He earned a Master of Science in Accountancy from Wake Forest University and a Bachelor of Science in Business Administration from the University of North Carolina.